Shipping policy
Thank you for visiting and shopping at Good Earth Rocks Gallery. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing Time
All orders are processed within 3-5 days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates and Delivery Estimates
Shipment Method |
Estimated Delivery Time |
Shipment Costs |
| UPS 2nd Day Air | 2-3 Business Day | Calculated at checkout |
| UPS Ground | 1-5 Business Day | Calculated at checkout |
| USPS First Class Mail | 1-5 Business Days | Calculated at checkout |
| USPS First Class Package | 1-5 Business Days | Calculated at checkout |
| USPS Priority Mail | 1-3 Business Days | Calculated at checkout |
| USPS Priority Mail Express | Overnight to most locations in the U.S. | Calculated at checkout |
Delivery delays may occur. Good Earth Rocks Gallery ships to addresses within the U.S. addresses.
Shipment Confirmation and Order Tracking
You will recieve a Shipment Conformation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Good earth Gallery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs,taxes,etc).
Damages
Good Earth Rocks Gallery is not liable for any products damaged or lost during shipping. If you recieved your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.